![]() How to listen to Visual Voicemail messages on your iPhone Step 8: When satisfied with your greeting, tap Save. Tap Play to listen to your greeting, or Record to erase the previous recording and try again. Step 7: If you choose to use a custom greeting, tap the Record button to begin recording your greeting. Select Default to use the standard visual voicemail greeting, or Custom to record a message of your own. Step 6: After you've selected a passcode and confirmed it, it's time to select how you would like callers to be greeted when they reach your voicemail. This passcode will be needed if you ever want to access your voicemail messages from another phone, or if your iPhone can't access the Visual Voicemail service, such as when you have no data coverage. Step 5: When prompted, enter a passcode for your voicemail service. Step 4: Tap Set up now to begin configuring your Visual Voicemail service. In this case, you'll need to contact your carrier to help you get the correct service added to your plan. If this shows a Call voicemail button instead, or automatically dials your voicemail service and shows you a numeric keypad, you haven't properly subscribed to Visual Voicemail. Step 3: This should bring you to a screen with instructions on how to set up Visual Voicemail with a Set up now button in the center. The 6 biggest announcements we expect at Apple’s iPhone 15 event Why USB-C on the iPhone 15 could be a nightmare This lingering Labor Day deal brings the iPhone 12 to $555 This is also how you will access your voicemail messages once everything has been set up. ![]() Step 2: Tap the Voicemail button in the bottom-right corner. Step 1: Open the Phone app, which is located at the bottom of your iPhone home screen by default. Once you've subscribed to a plan with the proper iPhone Visual Voicemail service, setting it up is pretty straightforward. Instead, tapping the Voicemail button in your Phone app will simply place a call to your basic voicemail service, where you'll need to key in your passcode and retrieve messages the old-fashioned way, using the numeric phone keypad. ![]() It's pretty easy to tell if you don't have the correct iPhone Visual Voicemail plan, as none of the steps below will work. Most carriers do this automatically if you purchased your iPhone directly from them, but you may need to be more specific about your requirements if you're bringing your own iPhone onto a new carrier. To make matters even more confusing, some carriers use the term "Visual Voicemail" to refer to a variety of different services that also cover Android smartphones and other devices, so make sure you have iPhone Visual Voicemail set up as part of your plan. It's important to be aware that not every plan includes Visual Voicemail by default, and some carriers may charge extra for it. Apple offers a full list of carriers and what features they support for your reference, but it's safe to say you're covered if you use any of the big carriers. Nearly every cellular service provider in North America supports Apple's Visual Voicemail, even many of the smaller ones. You can even save your visual voicemail messages as notes or voice memos or share them with Apple’s built-in apps - Messages, Mail, or AirDrop. Once you’ve updated to the latest version of iOS 16, you should be all set. This process should work on most modern iPhones, right up to the iPhone 14 and iPhone 14 Pro, although you will want to make sure that iOS is updated before you begin - do this by going to Settings > General > Software update.
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